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Learn How To Manage Contacts in Salesforce Classic
Introduction
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How to Get the Most out of This Course (5:31)
Working with the Contacts Tab
Contact Tab Overview (3:25)
How to Use List Views with Contacts
List Views for Contacts (6:52)
How to Search for Contacts
Using Search for Contacts (1:56)
Creating New Contacts
How to Create New Contacts (3:22)
Update Existing Contacts
How to Update Contacts (1:43)
Finding & Merging Duplicate Contacts
How to Find & Merge Duplicate Contacts (4:28)
Tracking Calls, Meetings & Follow Ups with Contacts
Activities w Contacts (6:29)
Using Chatter on Contacts
Collaborating Internally Regarding Contacts (2:49)
Bonus: Contacts for Nonprofits
Contacts for Nonprofits (5:47)
How to Manage Your Contacts on Salesforce1 Mobile
Working with Contacts on Salesforce1 Mobile (3:01)
Additional Resources
Additional Resources for This Course
List Views for Contacts
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